At paldo, we believe that gaming should always be fun, safe, and within your means. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform so you can enjoy the experience responsibly.
Our Commitment
paldo is committed to providing a safe and enjoyable gaming environment for all Filipino players. We recognise that while most players engage with our platform purely for entertainment, some individuals may develop problematic gaming habits over time. Our responsible gaming framework is designed to give every player the tools and information they need to stay in control, set personal boundaries, and seek help if they ever feel that gaming is no longer fun. We take our duty of care seriously and work continuously to improve the safeguards available on our platform.
Set a daily, weekly, or monthly deposit cap in PHP directly from your account dashboard. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period, giving you real control over your spending.
Enable session time alerts so you receive a notification after a set period of play. Taking regular breaks is one of the most effective ways to keep gaming in perspective and prevent it from interfering with your daily routine and responsibilities.
If you feel you need a break from gaming, you can request a self-exclusion period through your account dashboard or by contacting our support team. During this period, your account will be suspended and you will not be able to log in or place any bets on paldo.
Our reality check feature displays a summary of your session activity — including time spent and net balance — at regular intervals you choose. Staying informed about your gaming activity is the first step towards making confident, responsible decisions every time you play.
Know the Signs
Responsible gaming starts with self-awareness. It is important for every Filipino player to recognise the early warning signs that gaming may be becoming a problem. Gambling should always be treated as a form of entertainment — not as a way to earn money, escape stress, or recover previous losses. If you find yourself spending more than you can afford, chasing losses, or feeling anxious when you are not playing, these may be signs that it is time to take a step back and seek support.
Common warning signs to watch out for include: spending more time or money on gaming than you originally planned; borrowing money or selling possessions to fund your gaming; neglecting work, family, or social obligations because of gaming; feeling irritable, restless, or preoccupied with gaming when you are not playing; and continuing to play despite repeated attempts to stop or cut back. If any of these signs feel familiar, please reach out to our support team or visit the FAQ page for guidance on the tools available to you.
Never rely on gaming winnings as a source of income or to pay bills. Treat every peso you spend on gaming as the cost of entertainment, just like a cinema ticket or a meal out with friends.
Decide how much you are comfortable spending before you open the app or log in. Stick to that amount regardless of whether you are winning or losing, and never chase losses by depositing more than you planned.
Step away from the screen regularly, even when you are on a winning streak. Fatigue and excitement can both impair your judgement, so scheduled breaks help you stay clear-headed and in control of your decisions.
Make sure gaming does not crowd out the other things that matter in your life — time with family, work commitments, physical health, and social connections. A balanced lifestyle is the best foundation for responsible play.
Quick Answers
Our support team is available around the clock to assist Filipino players with responsible gaming tools, account limits, and self-exclusion requests. You can also visit the FAQ page for quick answers, or register to start playing today with full confidence in our player protection measures.